Dear LexieTerms of Service
Effective Date: September 19, 2026 | Last Updated: September 19, 2026
Please read these Terms carefully. These Terms of Service (“Terms”) form a legally binding agreement between you and Lexie Group LLC, a Pennsylvania limited liability company (“Company,” “we,” “us,” or “our”), which operates Dear Lexie (the “Brand”), the website located at dearlexie.com, and all related content, features, submissions functionality, and social media channels (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy, Disclaimer, and Submission & User-Generated Content Terms, each incorporated by reference. If you do not agree, do not use the Services.
1. Who We Are and What the Services Are
Dear Lexie is an entertainment, advice, and commentary brand operated by the Company. Through the Services, users may submit questions, letters, and messages, and “Lexie” — an editorial persona and brand operated by the Company — may respond with opinions, reactions, and general commentary that are published across the Website and the Company’s associated social media channels.
The Services are provided for general entertainment and informational purposes only. See the Disclaimer for important limitations.
2. Eligibility and Age Requirement
The Services are intended for, and may only be used by, individuals who are at least eighteen (18) years of age. By using the Services, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into these Terms. We do not knowingly permit use of the Services by anyone under 18.
3. Acceptance and Changes to These Terms
We may modify these Terms at any time. When we do, we will update the “Last Updated” date and, where appropriate, provide additional notice. Changes take effect when posted. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
4. Your Account and Communications
Some features may require you to submit an email address or create an account. You are responsible for the accuracy of information you provide and for maintaining the confidentiality of any credentials. You agree that we may contact you electronically regarding the Services and, where you have opted in, for marketing purposes. You may opt out of marketing communications at any time.
5. Submissions and User Content
The Services allow you to submit questions, letters, and messages and, where enabled, comments, votes, and other materials (collectively, “User Content”). All User Content is governed by our separate Submission & User-Generated Content Terms, which describe the license you grant to us and the promises you make when you submit. By submitting User Content, you agree to those terms.
We are not obligated to publish, respond to, retain, or use any User Content, and we may edit, shorten, anonymize, decline, remove, or delete any User Content at our discretion.
6. Acceptable Use
You agree not to use the Services to do any of the following:
Violate any law or the rights of any person, including privacy, publicity, or intellectual-property rights;
Submit content that is unlawful, defamatory, harassing, threatening, abusive, hateful, obscene, or that promotes violence or self-harm;
Impersonate any person or misrepresent your affiliation with any person or entity;
Submit content you know to be false about an identifiable real person, or that discloses another person’s private information without their consent;
Upload viruses or malicious code, or attempt to gain unauthorized access to the Services or related systems;
Scrape, harvest, or collect data from the Services except as expressly permitted;
Manipulate, automate, or otherwise interfere with any voting, rating, ranking, or comment feature; or
Use the Services in any way that could disable, overburden, or impair them.
7. Intellectual Property; Our Marks
The Services and all content we create — including the Dear Lexie name and logo, the advice, opinions, responses, and commentary published under the “Lexie” name and persona, text, graphics, audio, video, design, and software — are owned by or licensed to the Company and are protected by copyright, trademark, and other laws. “Dear Lexie” and “Dear Lexie” and related names and logos are trademarks of Lexie Group LLC. Except as expressly permitted, you may not copy, reproduce, distribute, publicly display, or create derivative works from our content without our prior written permission.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use.
8. Third-Party Links and Services
The Services may contain links to third-party websites, platforms, and services (including social media). We do not control and are not responsible for third-party content, products, or practices. Your use of third-party services is governed by their terms and policies, not ours.
9. Disclaimers
THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any content is accurate or complete. Please also read the separate Disclaimer, which is incorporated here by reference.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES OR ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its owners, members, officers, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your User Content, your use of the Services, or your violation of these Terms or of any law or third-party right.
12. Copyright / DMCA
We respect intellectual-property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act. Our full notice-and-takedown procedure and designated agent are set out in the DMCA / Copyright Policy below.
13. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms. Provisions that by their nature should survive termination (including intellectual-property, disclaimer, liability, indemnification, and dispute-resolution provisions) will survive.
14. Dispute Resolution; Binding Arbitration; Class-Action Waiver
Please read this section carefully — it affects your legal rights. First, informal resolution: before starting any formal proceeding, you agree to contact us at legal@dearlexie.com and attempt to resolve the dispute informally for at least thirty (30) days.
Binding arbitration: except for the exceptions below, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court. The arbitration will be held in or near Philadelphia, Pennsylvania, or conducted remotely, and judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver: you and the Company agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding.
Exceptions: either party may (a) bring a qualifying claim in small-claims court, and (b) seek injunctive or equitable relief for intellectual-property infringement or unauthorized access in a court of competent jurisdiction.
30-day opt-out: you may opt out of this arbitration agreement by sending written notice to legal@dearlexie.com within thirty (30) days of first accepting these Terms, stating your name and intent to opt out.
15. Governing Law and Venue
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. Subject to the arbitration provision above, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Philadelphia County, Pennsylvania, and you consent to the jurisdiction of those courts.
16. Miscellaneous
These Terms, together with the policies incorporated by reference, are the entire agreement between you and the Company regarding the Services. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. Headings are for convenience only.
17. Contact
Questions about these Terms may be sent to:
Lexie Group LLC — Dear Lexie
1657 The Fairway, Suite 102, Jenkintown, PA 19046
Email: legal@dearlexie.com
Privacy Policy
Effective Date: September 19, 2026 | Last Updated: September 19, 2026
This Privacy Policy explains how Lexie Group LLC (“we,” “us,” or “our”) collects, uses, and shares information in connection with Dear Lexie and the website at dearlexie.com and related services (the “Services”). By using the Services, you agree to this Policy.
1. Information We Collect
Information you provide directly. This includes any question, letter, or message and other User Content you submit; your name or display name; your email address; and any other information you choose to include in a submission, comment, or message. Because submissions may be published, please do not include information you are not comfortable making public.
Information collected automatically. When you use the Services, we and our providers may automatically collect device and usage data such as IP address, browser type, device identifiers, pages viewed, referring/exit pages, and interaction data (including votes, ratings, and clicks), through cookies and similar technologies. See our Cookie Policy.
Information from third parties. If you interact with us through social media or engage our analytics or advertising partners, we may receive limited information from those platforms in accordance with their policies and your settings.
2. How We Use Information
To operate, maintain, and improve the Services;
To review, publish, respond to, edit, anonymize, and moderate User Content;
To tabulate responses and engagement and to display results and related content;
To communicate with you, respond to inquiries, and send administrative or, where you opt in, marketing messages;
To analyze usage, measure performance, and develop new features and content;
To protect the security and integrity of the Services and to detect and prevent fraud or abuse; and
To comply with law and enforce our Terms and policies.
3. How We Share Information
Publicly. User Content you submit (as edited or anonymized) may be published on the Website and social media and may be viewed, shared, and re-published by others.
Service providers. We share information with vendors who perform services for us — such as hosting, analytics, email delivery, and content moderation — under obligations to protect it.
Legal and safety. We may disclose information to comply with law, respond to lawful requests, enforce our Terms, or protect the rights, safety, and property of the Company, our users, or the public.
Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
We do not sell your personal information for money. Certain uses of cookies for analytics or advertising may be considered a “sale” or “sharing” under some state laws; see Your Rights below and our Cookie Policy.
4. Cookies and Tracking
We use cookies and similar technologies to run the Services, remember preferences, measure traffic, and understand engagement. You can control cookies through your browser and, where offered, our cookie controls. For details, see the Cookie Policy.
5. Data Retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Published User Content may remain available indefinitely, including after you stop using the Services, and copies may persist in archives, caches, or with third parties who accessed it.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Children’s Privacy
The Services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18, and we never knowingly collect personal information from children under 13 in violation of the Children’s Online Privacy Protection Act (COPPA). If you believe a child has provided us information, contact privacy@dearlexie.com and we will delete it.
8. Your Privacy Rights
U.S. state privacy rights. Depending on your state of residence (for example, California, Colorado, Connecticut, Virginia, Utah, and a growing number of others), you may have rights to know or access the personal information we hold about you, to correct or delete it, to obtain a portable copy, and to opt out of targeted advertising or any “sale” or “sharing” of personal information. California residents may also request information about disclosures and are entitled to non-discrimination for exercising their rights.
EU/UK rights. If you are in the European Economic Area or the United Kingdom, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability, subject to applicable law.
To exercise any right, contact us at privacy@dearlexie.com. We will verify and respond as required by applicable law. You may also have the right to appeal a denied request or to lodge a complaint with a regulator.
9. Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no common industry standard, we do not currently respond to such signals. Where required, we honor recognized opt-out preference signals (such as Global Privacy Control) as an opt-out of sale/sharing.
10. Changes to This Policy
We may update this Policy from time to time. Changes take effect when posted, and we will update the “Last Updated” date. Material changes may be accompanied by additional notice.
11. Contact
Lexie Group LLC — Dear Lexie
1657 The Fairway, Suite 102, Jenkintown, PA 19046
Email: privacy@dearlexie.com
Disclaimer
Effective Date: September 19, 2026 | Last Updated: September 19, 2026
Entertainment only — not professional advice. All content on and associated with Dear Lexie (the “Services”), including any advice, opinions, responses, and commentary published under the “Lexie” name and persona, is provided for general information and entertainment purposes only. It is not, and must not be treated as, professional advice of any kind — including legal, medical, psychological, psychiatric, therapeutic, counseling, financial, or relationship-counseling advice.
“Lexie” is an editorial persona and brand operated by Lexie Group LLC. Lexie is not a licensed therapist, counselor, psychologist, physician, attorney, financial adviser, or other credentialed professional, and nothing published under the Lexie name should be understood as professional advice or as creating any professional relationship of any kind.
All advice, responses, and commentary provided under the “Lexie” name reflect personal opinion offered for entertainment and general-interest purposes only.
1. No Professional Relationship
Using the Services, submitting content, or receiving any response does not create any therapist-client, doctor-patient, attorney-client, fiduciary, or other professional relationship between you and the Company or anyone associated with it.
2. No Reliance
Do not rely on the Services to make decisions about your health, safety, relationships, finances, or legal rights. Always seek the advice of a qualified professional who knows your specific circumstances. Never disregard or delay seeking professional advice because of something you read, heard, or saw on the Services.
3. Accuracy and Individual Results
We make no representations or warranties about the accuracy, completeness, or usefulness of any content. Every situation is different, and outcomes vary. Nothing on the Services is a guarantee of any particular result.
4. If You Are in Crisis
The Services are not a crisis service. If you are experiencing a personal, mental-health, or safety emergency, contact your local emergency number immediately. In the United States, you can call or text 988 to reach the Suicide and Crisis Lifeline, or contact another appropriate professional resource.
5. Third-Party and User Content
Opinions expressed by users, commenters, and other third parties are their own and do not reflect the views of the Company. We do not endorse and are not responsible for any third-party or user content.
6. Limitation of Liability
To the fullest extent permitted by law, the Company is not liable for any loss or damage arising from your use of, or reliance on, the Services or any content. This Disclaimer is in addition to, and does not limit, the disclaimers and limitations in our Terms of Service.
Submission & User-Generated Content Terms
Effective Date: September 19, 2026 | Last Updated: September 19, 2026
These Submission & User-Generated Content Terms (“Submission Terms”) apply whenever you submit a question, letter, or message, comment, or any other material to Dear Lexie (“User Content”). They are part of our Terms of Service. By submitting User Content, you agree to these Submission Terms. If you do not agree, do not submit anything.
1. License You Grant to Us
By submitting User Content, you grant Lexie Group LLC a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive, transferable, and sublicensable license to use, host, store, reproduce, edit, adapt, translate, excerpt, combine with other content, create derivative works from, publish, publicly display and perform, distribute, and otherwise exploit your User Content, in whole or in part, in any and all media now known or later developed, for any purpose, including editorial, promotional, and commercial purposes (such as the Website, social media, video, audio, newsletters, and compilations).
This license survives even if you stop using the Services or ask us to remove your User Content, to the extent your User Content has already been published, shared, incorporated into other works, or retained in backups or archives.
2. No Compensation
Unless we agree otherwise in a signed writing, you will not receive any payment, credit, or other compensation for your User Content or for our use of it.
3. We May Edit, Anonymize, or Decline
We are under no obligation to use your User Content. We may edit, shorten, rewrite for clarity, anonymize, remove identifying details, combine, decline, remove, or delete any User Content at any time and for any reason, at our sole discretion. Where practical for submitted questions, letters, and messages, we will generally publish them without your full name unless you ask us to use it, but we cannot guarantee anonymity.
4. Your Promises (Representations and Warranties)
You represent and warrant that:
You are at least 18 years old and have the right and authority to submit the User Content and grant the license above;
You own the User Content or have all necessary rights, licenses, and permissions to submit it and grant these rights;
The User Content does not infringe or violate any third party’s intellectual-property, privacy, publicity, or other rights;
You have obtained the consent of any identifiable person you describe or quote, or you have sufficiently disguised their identity so they are not reasonably identifiable;
The User Content is not unlawful, defamatory, harassing, obscene, or otherwise in violation of our Community Guidelines; and
Any statements of fact in your User Content are, to the best of your knowledge, true.
5. Sensitive Information
Do not submit information you do not want made public, and do not submit anyone’s sensitive personal data (such as financial-account numbers, government identifiers, or health information) or private contact details. You are responsible for what you choose to share.
6. Waiver of Moral Rights and Name/Likeness Release
To the extent permitted by law, you waive any “moral rights” in your User Content and any right to inspect or approve how it is used. You also consent to our use of any name, username, voice, statements, and likeness contained in your User Content in connection with the Services and their promotion, without further notice, approval, or compensation.
7. Release
You release the Company and its owners, members, officers, employees, agents, and licensees from any claims arising out of our use of your User Content as permitted by these Submission Terms, including claims for defamation, invasion of privacy, right of publicity, or emotional distress.
8. Feedback
If you send suggestions or ideas about the Services (“Feedback”), you grant us an unrestricted right to use the Feedback for any purpose without any obligation to you.
9. How to Submit
Submit User Content through the forms and channels provided on the Services or to submissions@dearlexie.com. By submitting, you confirm you have read and agree to these Submission Terms.
DMCA / Copyright Policy
Effective Date: September 19, 2026 | Last Updated: September 19, 2026
Lexie Group LLC respects the intellectual-property rights of others and expects users of Dear Lexie to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).
1. Reporting Alleged Infringement
If you believe content on the Services infringes your copyright, send a written notice to our Designated Agent (below) that includes:
Your physical or electronic signature;
Identification of the copyrighted work you claim has been infringed;
Identification of the material you claim is infringing and enough information for us to locate it (such as a URL);
Your contact information (name, address, telephone number, and email);
A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
2. Designated Agent
DMCA Designated Agent, Lexie Group LLC
1657 The Fairway, Suite 102, Jenkintown, PA 19046
Email: DMCA@lexiegroup.com
3. Counter-Notification
If your content was removed and you believe that was a mistake or misidentification, you may send a counter-notification to the Designated Agent that includes your signature; identification of the removed material and its former location; a statement, under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification; your contact information; and a statement consenting to the jurisdiction of the federal court for your district (or, if outside the U.S., the district where we may be found) and to accept service of process from the party who filed the original notice.
4. Repeat Infringers
We will, in appropriate circumstances, disable or terminate access for users who are repeat infringers.
Community Guidelines
Effective Date: September 19, 2026 | Last Updated: September 19, 2026
These Community Guidelines help keep Dear Lexie useful, respectful, and safe. They apply to all participation on the Services, including questions, letters, and messages, comments, and messages. They are part of our Terms of Service, and violating them may result in removal of content or loss of access.
1. Be Respectful
Engage with others in good faith. Disagreement is fine; harassment, bullying, threats, and personal attacks are not.
2. What’s Not Allowed
Hate speech or attacks based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, or other protected characteristics;
Harassment, threats, intimidation, or encouraging others to harass;
Content that sexualizes minors or that is otherwise unlawful;
Doxxing or sharing anyone’s private information without consent;
Knowingly false statements about identifiable real people;
Spam, scams, or unsolicited promotion; and
Content promoting violence, self-harm, or illegal activity.
3. Protect Privacy — Yours and Others’
When you submit a question, letter, or message, remove or disguise details that could identify real people who have not consented. Do not post private messages, images, or personal data belonging to others.
4. Keep It Honest
Do not impersonate others or misrepresent who you are. Submit your own genuine questions, letters, and messages; do not fabricate stories about identifiable real people.
5. Moderation and Enforcement
We may review, edit, remove, or refuse any content, and may warn, suspend, or ban users, at our discretion. We are not obligated to monitor content but may do so. If you see content that violates these Guidelines, report it to support@dearlexie.com.
6. Consequences
Violations may lead to content removal and suspension or termination of access. Serious or repeated violations may be reported to authorities where appropriate.
Contact
Questions about Dear Lexie or these policies may be sent to:
Lexie Group LLC · Dear Lexie
1657 The Fairway, Suite 102
Jenkintown, PA 19046
General: ask@dearlexie.com
Legal: legal@dearlexie.com
Privacy: privacy@dearlexie.com